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Frequently
asked questions

Questions? Take a look at our frequently asked questions - you might find your answer here.

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Yes. Please contact us on 0800 272 878, option 2 if you would like assistance to apply online or have any queries about this.

Funding Advisors are available on the telephone Monday to Friday between 9am and 5pm to answer queries and provide assistance with your funding request – call 0800 272 878, option 3. Funding Advisors may contact you for further information or to arrange a meeting to discuss your funding request.

We sometimes have community information sessions where we are available to meet with groups. Please see our Funding Events or Facebook page for our upcoming events.

Please visit the Funding section of our website to see the types of funding we have available.

Our purpose is “Kaitiakitanga, i mua, āianei, ā muri. Titiro whakamuri kia haere whakamua - Our guardianship, in the past, at present and in the future. Looking back to move forward. To enhance the lives of the people of our region by being responsive to changing community needs and aspirations, focusing our mahi in order to have greater impact."

Read more about our vision, purpose and values here.

Multi-year funding is a grant that will be distributed over a number of years eg: an organisation who is awarded a multi-year grant of two years will receive half of the funding at the time of approval and the other half the following year.

No. If you are successful in receiving funding then you are not eligible to receive a grant again for 12 months.

Useful Guides are available on our website to help applicants make a complete QRG or CG funding request. Each guide takes applicants through:

  • things to consider before you apply
  • how we assess a funding request
  • questions our funding request forms ask and the type of answers we are looking for
  • documents to submit and the assessment process

Click here for Useful Guides for QRG funding requests and here for Useful Guides for CG funding requests.

Organisations are eligible to receive a grant once every 12 months.

No. If we have a query relating directly to your organisation we will contact the primary contact/moderator. When you complete a funding request, the Contact Information section asks you for Primary or Secondary or Additional names and that is who we will contact regarding the request. They may receive email notifications from Foundation North that could include:

  • Requests for more information on a funding request
  • Decision made on a funding request
  • Notification of any conditions relating to a decision
  • How and when payments have been actioned
  • Any reports that may be due relating to payments or Impact report.

The Moderator will receive notifications from Foundation North via email about where to find information in the Funding Hub. The information received might include:

  • Requests for more information on an application
  • Decisions made on applications
  • Notification of any conditions relating to a decision
  • How and when payments have been actioned
  • Any reports that may be due relating to payments or Impact

A moderator is the key contact for an organisation and they have special access rights to create/change the key information about your organisation in the Hub ie: information in your organisation’s Contact Information and Address sections and ensure their organisation’s People list (located in the Organisation Profile section) is up to date. NB: an organisation can select more than one moderator to ensure cover if someone is away.

Yes, provided they are registered to the Funding Hub and have their own unique Username and Password. Find out more about registering to the Funding Hub below.

For a step by step guide on how to access the Funding Hub through to navigating requests, grants, reports and payments in the Hub, a Funding Hub guide is available on our website. Alternatively, call us on 0800 272 878, option 2.

In the Funding Hub, our terms and conditions are agreed to as part of completing a funding request ie: before a grant is approved. The Foundation North Terms & Conditions guide that forms part of any grant is available on our website here. A copy will also be available in the Funding Hub.

Once you have submitted your request, it will move from "Your Drafts" to "Submitted" in your Funding Hub. The primary contact will also receive an automated email confirmation that it has been submitted.

This means that all questions in the organisation information and profile sections (log-in to the Funding Hub and click on Organisations from menu on left side of screen) and the funding request are fully answered. Also, all required support documents meet our criteria and are uploaded to the request. A list of documents to submit for a Quick Response Grant (QRG) or Community Grant (CG) request is available on our website

One quote (your preferred quote) must be provided for each item/s you want to be funded. NB: If your organisation is GST registered, any approved grant will exclude GST.

We will endeavour to provide a budget template to assist applicants. In the meantime, please refer to the list of documents below, or call the funding support team on 0800 272 878, option 2.

There are no closing dates for QRG so your request can be submitted at any time. We aim to give a response within two months of receiving a complete funding request.

If you are concerned about when you might receive your grant (if successful), please call a member of the funding team on 0800 272 878, option 3.

Your CG request can be submitted at any time. We work around six decision meetings a year and aim to give a response within five months of receiving a complete funding request.

If you are concerned about when you might receive your grant (if successful), please call a member of the funding team on 0800 272 878, option 3.