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asked questions

Questions? Take a look at our frequently asked questions - you might find your answer here.


Our grants are paid fortnightly on a Monday (or next business day if it's a Statutory Holiday).

The deadline to submit documentation via the funding hub is at midday on Wednesday prior to the Monday payment date.

If you haven't received your payment, it may be because we are waiting on some information from you. Please check in the Funding Hub to see whether you have any outstanding Impact or Progress reports. Information about how to use the Funding Hub can be found here.

Also please remember to post an original document from your bank (e.g. bank statement or bank deposit slip) to our PO Box address, so that we can arrange payment.